Can you buy my domain name for me?
Yes we can, we will acquire a .co.uk domain name for you at no extra cost. A .com or other top level domain (TLD) is extra depending on the domain name required and its availability
Do I have to have a .co.uk domain name?
No, using another domain extention is fine. As above this will be an addional cost but we are happy to register .com domain names as well as other TLD’s for the appropriate fee.
I already have a website / domain name, can you transfer it to your servers for me?
Yes we can in short. Depending on who you are registered with, they may or may not make a charge for this depending on your agreement with your current hosts. They may require you to contact them and arrange the transfer or they may allow you to e-mail, fax or write to them giving permission for Moov2 to assist. Either way we would only charge for costs we incur directly assuming no lengthy transfer processes are required which shouldn’t be the case usually. In any event we will keep you informed.
Can I stay with my current hosting company and still take advantage of the Webfresh deal?
Yes you can. Most clients like to transfer to our servers as we can provide more personal support and also retain full control over the development technicalities. We can fix any problems quickly and easily and don’t have to wait on slow 3rd parties to respond to your technical queries.
Can you handle my E-mail?
Yes we can. We can also provide you with webmail so that you can check your e-mail from where ever you are in the world, so long as you have access to an internet enabled computer.
Do you have your own servers or do you re-sell web space from other providers?
We do not re-sell space; we have our own dedicated servers which are backed up every night and subject to rigorous security and virus checking facilities.
Who will build my website?
Your website will be built by one of our dedicated and experienced web consultants.
What will my website look like?
What you website look likes is really up to you. You can give us a detailed specification or leave us to exercise our experience and incorporate your company’s branding into our design. Understandably if we do not have any direction from you then we must retain artistic licence over the end deliverable, we will however consider any specific requirements that you document for us. A Webfresh does not allow for multiple design options so it is the client’s responsibility to communicate any specific requirements to us prior to project commencement.
Can I change my site after it has been completed?
We can change your site for you in line with Webfresh terms and conditions. Once the initial build is complete as per the specification agreed we commit to making 1.5hrs of changes which you would need to note in the “Project Change Request Document” that we supply to you. Once this has been completed, signed and returned, we would carry out the agreed changes.
How long will my site take to build?
Due to the level of skill and experience that our developers have they will be able to produce an initial build within one day of the project commencement date. This will be published on-line for the client to view and submit feedback / change requests upon. A Webfresh allows for 1.5hrs of changes to the initial design without charge after the completion of the original design. Once you have returned the project completion document the site will go live almost immediately.
Will I have a personal contact at Moov2?
Yes, you will receive personal contact from the consultant who is actually developing your website.
Will you charge me a fortune to update my site content after it is completed?
No, we carry out minor textual changes to our Webfresh clients’ sites free of charge at our discretion. That is to say so long as the changes are not time consuming we will make them with out charge. Major changes to the site are quoted on a case by case basis.
Can I see how many people visit my site and such like?
We can provide detailed reports on the Website’s usage, which can be accessed on-line.
What if I want to take my website away and host it else where?
We would change the IPS tag of the domain to point to your new hosting company allowing them to take control of your domain, we would not charge for doing this, all that we would require is for all payments outstanding to be settled prior to domain transfer.
Can I extend / grow my site as and when my business needs require it?
Yes of course. We can build your site in a modular fashion, the sky is the limit, we can facilitate any requirements that your business has as it grows. If you need to build a fully fledged e-commerce site, we will sit down with you and decide on the best course of action together.
What will my website be built with?
HTML, Flash or a combination of both.
What are the restrictions of Flash?
Flash requires Macromedia Flash Player to be installed on each vistor’s computer. If they do not have it, they will usually be prompted to install it, but some people may not have security privileges to do this on their computer and this can restrict those individuals’ ability to view the Flash components on the website. Flash provides excellent presentation abilities and we can make your site detect whether or not the user has Flash installed and present HTML content in its place (for a very small extra charge) if they do not. Flash is not as reliable for search engine optimisation as HTML content, therefore we advise all textual content to be produced in HTML.
Will I come top in the search engine rankings?
We are an honest consultancy and will not mislead our clients. We will not guarantee your performance in the search engine rankings, but we will advise you if required on search engine optimisation and web marketing strategies such as Google AdWords which can be extremely beneficial to small businesses. We can also manage these services for you; this is not included in the price of a Webfresh however.
How much text can I have in my website?
We do not restrict the amount of text that you put on your web pages, however we advise that you do not over do it as you may loose the interest of the visitor. Keep it relevant and to the point.
Where can I get a copy of the Webfresh terms and conditions?
www.moov2.com/........
How do I proceed from this point, I want to take up the Webfresh offer?
Contact Moov2’s office on +44 (0) 1202 398 380 or e-mail info@Moov2.com and ask to speak to someone about a Webfresh.
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